I just called to reduce my plan from unlimited to something else because my wife's full time job means she doesn't use cell so much. T-Mo said any plan change requires a new 2 year contract. I am pretty sure I changed plans in the past without having to extend conract for 2 years.
They said if I had 1000 minute plan and wanted to change it to 1500 for example . new contract required. This doesn't even make sense (to me)
Is this new ? Is this the way Verizon and ATT work ?