I am making the switch from T-Mo to Simple Mobile. I have ordered my Simple SIM. I am off contract with T-Mo, $59 EM+ plan, and my current billing cycle ends on Saturday Nov. 12th. What is the most reliable way to cancel my T-Mo account, the website or calling Customer Care?
I hate to say it, but I really don't trust any phone CSR for any company anymore. They pretty much can say anything they want and you have no proof of the conversation. Does anyone have any advice? Thanks.