It has pros & cons.
Pro (for me) the hard key board, it's pretty fast, call qualitly is very good.
Cons, The camera is 3MPG & lacking a flash, very low rent. The screen is TERRIBLE. Colors are washed out & it maybe the worst screen i've ever seen on a phone period.
It's a damn shame that Motorola cheaped out on these two important things. I can only hope the next version of the Charm is better.