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Author Topic: Getting the Nexus one cheapest way possible  (Read 43646 times)

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July 14, 2010, 01:56:33 pm
I haven't called back yet, but I plan to this evening.  Although the rep I spoke with said he would do a scheduled "call back" on Friday.  He said I would have to pay $200 Tmobile early termination since I am not returning the equipment.  I sure hope he's just misinformed!

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July 14, 2010, 02:01:00 pm
I just went to order again and after selected the "Yes, I want a new individual plan with T-Mobile. Check for coverage in your area" option, it said "You already have an account with the carrier. Please provide your phone number and PIN."

Now I'm stumped. :\

EDIT: Ah, after returning that message it gave me an option to add a new line of service to my existing account (which is what gave me the error the first time), I selected it for the hell of it, and it's now saying that I'm eligible and can order the phone for $179.99.

EDIT 2: Now at the very last page after I confirm my order, it gives me "Oops. We encountered unexpected error processing your request. Please try again in a few minutes." at the very top of the browser. WTF.

EDIT 3: That was because my credit card had expired. lolz. OK, it seems the order went through! Thanks to everyone in this thread.

Please update us on whether that T-M dude was totally wrong about $200 or not.

And still, no one has been billed from Google for the ETF? Crazy.
« Last Edit: July 14, 2010, 02:14:34 pm by sbaaaaam »

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July 14, 2010, 02:20:43 pm
Dude seriously... That's a sign... Wait for the galaxy tomorrow lmao

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July 14, 2010, 03:29:38 pm
I ordered the phone by adding a line a couple of days ago.  Received it yesterday, and activated the line.  When I called this morning to cancel, I got retentions.  He canceled the line but said I would be charged $200 if I didn't return the equipment.  I told him the phone was engraved and Google would not take the return.  So he said the 'system' put the $200 charge, but he would put in a 'call back' to give me time to talk to Google to see if I could in fact return.  What should I do now?

Refer them to their own Terms & Condtions:

4. * Cancellation and Returns. You can cancel your Service without paying an Early Termination Fee if you cancel WITHIN 14 DAYS of activating a new line of Service (30 days if you activate in California; other states may differ – ask your sales representative) (“Return Period”).

http://www.t-mobile.com/Templates/Popup.aspx?PAsset=Ftr_Ftr_TermsAndConditions&print=true

The agreement you made with T-Mobile says you can cancel service and you are exercising that right.  You did not buy a device from them and that is between you and Google.  Tell them you'll get your state's attorney general involved if they don't allow you to cancel the service per the legal agreement.  Tell them you'll contact the Better Business Bureau.  If you want, you can even tell them you dropped the device in the mail to Google.  If they ask for the tracking number, say you don't have it, or didn't track it.

Regardless keep asking for supervisor after supervisor until they can explain why you can't exercise your legal rights.

I don't think you'll have to pull out all of that artillery.  Sometimes, if one rep gives you trouble, you can politely hang up and call right back and get the cancellation done.

I think one poster here said they had to call four different reps before they got one that didn't receive any trouble. 


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July 14, 2010, 03:40:22 pm
Dude seriously... That's a sign... Wait for the galaxy tomorrow lmao

Haha if that was available for less than $330 I sure as hell would be!

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July 14, 2010, 04:10:48 pm
Haha if that was available for less than $330 I sure as hell would be!
Haha, excellent point. But I mean, you can save another $100 within a week or two cant you? That's about how much more it would be according to leaked pricings. =)

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July 14, 2010, 05:02:01 pm
It's only supposed to be around $430 out of contract? There's no way that can be right, can it?

EDIT: Well actually I guess it can.  Regardless, at the price the N1 is selling, even if Google does charge their ETF, one could easily sell it and buy a Vibrant with what they make.

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July 14, 2010, 05:11:20 pm
Well leaked prices showed $449.99, so $120 more... lol

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July 15, 2010, 10:06:10 am
Well leaked prices showed $449.99, so $120 more... lol

Looks like it is actually $500  :o :o

I haven't called back yet, but I plan to this evening.  Although the rep I spoke with said he would do a scheduled "call back" on Friday.  He said I would have to pay $200 Tmobile early termination since I am not returning the equipment.  I sure hope he's just misinformed!

What'd they say when you called back last nite?

EDIT: Just received my phone then immediately called to cancel. The lady didn't give me any problems but initially said I'd be receiving a $200 free from T-M. I asked her about that and she backpedaled and said it would actually be Google who would charge me and it would be for the difference between how much I paid for the phone and the 'full price' of one. I assume she was just misinformed and that she just meant the $150 fee. I hope.

Thanks everyone!
« Last Edit: July 15, 2010, 11:56:16 am by sbaaaaam »

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July 15, 2010, 01:14:54 pm
It was funny, when I called back.  Got a completely different attitude...I told the rep I had canceled a line that morning, and would he mind going over the charges with me.  He pointed out that I was a LONG time customer and thanked me.  Then said there was a $35 activation charge that  needed to be credited.  There was a little bit of usuage, and that was it.  I told him the rep I talked to that morning mentioned a $200 fee if I didn't return the phone to Google, and that same rep had scheduled a 'call back" on Friday so I could check with Google about sending back the phone.  I told the current nice rep I was speaking with that Google said if there was any fee it would be to them, not Tmobile.  He agreed, and said he would send the other rep an email to cancel the call back to me on Friday.  He was going to note on my account there was to be no ETF fee from them.  So hopefully he doesn't call me on Friday to tell me he is reinstating the $200 fee to Tmobile!   

It's funny...I feel you could call 10 different times and get 10 different answers.

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July 16, 2010, 05:33:52 pm
I understand that people are cancelling within the 14 day grace period = NO ETF from TMO.
By cancelling service within the grace period equipment must be returned or you will have to pay the full retail price (difference) as YOU terminated the original agreement within the grace period.
Why would anyone expect to break an agreement and then expect the other party to abide by it.
If you wait until after the grace period expires, ETF from TMO + ERF from Google = $350 which means you would have paid $530 to keep the phone.  These big companies have legal departments that put these agreements together to guarantee they don't lose money.

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July 16, 2010, 05:57:09 pm
I understand that people are cancelling within the 14 day grace period = NO ETF from TMO.
By cancelling service within the grace period equipment must be returned or you will have to pay the full retail price (difference) as YOU terminated the original agreement within the grace period.
Why would anyone expect to break an agreement and then expect the other party to abide by it.
If you wait until after the grace period expires, ETF from TMO + ERF from Google = $350 which means you would have paid $530 to keep the phone.  These big companies have legal departments that put these agreements together to guarantee they don't lose money.

Right. The people here taking part in this are prepared to be charged $179 plus an additional $150 from Google (assuming they cancel within T-M's buyer remorse period). Is that what you're saying?
« Last Edit: July 16, 2010, 06:00:41 pm by sbaaaaam »

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July 16, 2010, 06:14:00 pm
I understand that people are cancelling within the 14 day grace period = NO ETF from TMO.
By cancelling service within the grace period equipment must be returned or you will have to pay the full retail price (difference) as YOU terminated the original agreement within the grace period.

This section of T-Mobile terms and conditions does not apply in this case.  This section applies if you buy equipment from T-Mobile, then yes you would have to return it to T-Mobile if you cancel within 14 days.

But T-Mobile does not sell the Nexus One and T-Mobile does not accept returns of the Nexus One. 

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Why would anyone expect to break an agreement and then expect the other party to abide by it.

No agreement is being broken.  The T-Mobile agreement gives the customer the option to cancel within 14 days and one is simply exercising the contractual option.

The Google agreement gives one the contractual option of keeping the service for 120 days OR paying Google an Equipment Recovery Fee of $150.  It is the choice of the customer which option he chooses.  By choosing either option, you are remaining within complete compliance with the agreement. 

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These big companies have legal departments that put these agreements together to guarantee they don't lose money.

Well Google's legal department didn't do such a good job in this case, because they are losing money.  Heck they're not even charging the ERF to anyone yet!  But even if they did, they still would likely have a loss. 

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July 16, 2010, 06:31:17 pm
Can Google in some way compile lawsuits against those who are doing this knowingly? Which can be why it's taking so long? I'm sure there's no way to prove anything was done purposely but still, gotta think about everything. I can't think of a real reason Google would take so long to charge these fees. They are losing extreme amounts of money.

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July 16, 2010, 08:16:41 pm
Can Google in some way compile lawsuits against those who are doing this knowingly?

Compile a lawsuit?  On what legal grounds?  What do you mean doing it "knowingly"?

You act like there's some sort of fraud involved.  You can cancel for any reason before 120 days per the agreement.  The contract doesn't say there are any other terms to meet other than to pay $150. 

I don't understand what you're getting at...


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July 17, 2010, 12:36:27 pm
I'm not getting anywhere. I was simply asking a question... Notice the question mark? The first word of the sentence, "can?" A simple "NO" would have sufficed. Furthermore, I'm not acting like there's fraud. I am, again, asking a question to see what other people's point of views are alongside me.

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July 17, 2010, 01:01:15 pm
I'm not getting anywhere. I was simply asking a question... Notice the question mark? The first word of the sentence, "can?" A simple "NO" would have sufficed. Furthermore, I'm not acting like there's fraud. I am, again, asking a question to see what other people's point of views are alongside me.


don't worry, a lawsuit will not occur. if anything, you will be charged the 150 as noted in google's t&c. besides, google is definitely a company that worries about its public image and a lawsuit does not fare well in it.

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July 17, 2010, 01:02:47 pm
this is my first post and im not trying to sound like a jerk.. so please dont take it that way....

Do you really think google is losing money selling this phone at the lowest price of $329? How much do you think it cost to make this phone? tons in developing the phone.. maybe. They most likely bought the phone design from someone like HTC (im sure someone know on here) and then it costs maybe $40 if that to make each phone..

with first time ventures and limited runs such as this phone was.. its safe to say google made a point not to invest much into this incase it failed or was not profitable. even if they took a loss.. its as simple as writing it off as a tax deductible.

BTW.. I just got my nexus yesterday with the same procedure. Cancelled the line same day. Told them I think I changed my mind to the Vibrant.. they didnt give me much issue. the lady actually told me that I was smart in making the change lol. im saving my upgrade for the Vision. : )

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July 17, 2010, 01:24:45 pm


Do you really think google is losing money selling this phone at the lowest price of $329? How much do you think it cost to make this phone? tons in developing the phone.. maybe. They most likely bought the phone design from someone like HTC (im sure someone know on here) and then it costs maybe $40 if that to make each phone..


Well it definitely costs more than $40 to make each phone.  I'm sure the parts alone add up to well more than that.  The processor, memory, display, etc.  Plus the labor to make it and then get it shipped here.

But the costs for testing, designing, passing the fcc, etc all has to be divided across the devices sold.  And don't forget all of the marketing they paid for in display advertising on seemingly every website once the device was released.

I think they probably broke even on it.  But profit was not their goal.  Their goal was 1)  Show other manufacturers how to build a better Android phone.  2)  Promote the Android operating system.  3)  Try to establish a more european way of selling phones in America (that was a flop.) 

Now, they definitely lose money when people only pay $180 and they don't even collect the $150 ERF.  That I'm sure of.  But out of how many that they sold, how many people actually did that method?  Probably not many.

The days of Nexus One sales are apparently almost over per what engadget reported yesterday.  They received their final shipment and once they're out, the online store will be closing. 

So if you've been on the fence about doing this, now is the time...

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July 17, 2010, 01:56:25 pm
i really doubt it cost more then $40.. you cant compare the prices we would pay for these items.. they buy in major bulk and build in chinese sweatshops. marketing/advertising and certifications are what cost the most.. no argument there. there isnt a whole lot of advertising on this phone to begin with. they mightve broken even or came out on top a bit worst case scenario.. but definetly arent losing money.

the people who bought the nexus reading this  thread probably makes up 1% of the total amount of n1's sold.. the rest paid the 600 or signed up with the plan and did it the way they were supposed to. (not facts.. just giving an example. dont quote me or hold me to it lol) I told my friend who reads endgaget that i was doing this.. hes never heard of tmonews.com and didnt really read into the fine print to think of this. hes the average consumer, if you will.

if anything.. google set this loop hole here to make us think we were getting a great deal so we would jump on purchasing the phone. thus boosting their sales. its just another marketing strategy that i see in sales everyday. I wouldnt have bought the phone if i had to pay the $600 or upgrade my line. im still hoping that they dont charge me the $150 fee.   0.o