@remis - Sorry to hear you had such a bad experience. Regarding the character names and chatrooms - we run all the names and chatroom content through a basic filter to ban the blatantly offensive material; however, these filters can be easily worked around by players using slang and acronyms. Unfortunately, we have to rely on our players to monitor the chats and report someone when they are being offensive. When someone is reported, we try to act swiftly and punish those responsible. That said, at the end of the day, it is still a chatroom. I'm sure there are some better, more closely monitored ones out there, but there are also many worse ones too.
Judging by your description of the game, it sounds like you actually played the game for a little while, long enough to get some of the basics down. I'm curious what made you think the game was interesting enough to keep playing in the beginning? And I'm really curious what happened to turn you off of the game so swiftly and decisively? Something major must have happened to make you copy and paste your rant onto several forums.