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Author Topic: Data Plan - Christmas Promotion  (Read 10416 times)

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September 30, 2009, 04:47:42 pm
I have nothing to go on but what I discussed with a supervisor at T-Mo on the phone. (We had about an hour conversation, just chit chatting).  So take this for what it's worth, which may be nothing.

Bottom line:  He said that for the holidays T-Mo will have special pricing on a data plan, that he called the "Family Data Plan."  He said it would be less than what I am paying now ($25 each for two data plans, 400 text messages a month).

During our conversation I asked him if there were any deals to be had on my data plans, something similar to the loyalty plan I was getting on the phone ($89 mo on two lines, unlimited 24/7)

That's when he looked at my current plans and made the above comment.

So check with T-Mo on occasion, starting when I don't know.  I will be doing that for sure.  If I can get a family data plan for $40, for example, I'll jump on that.

He did not say what the prices would be, except that I would be paying less than I am ($50)

Given T-Mo's record with being all over the map on what its reps say on the phone, I remain hopeful that he was correct.

My fantasy is getting two lines, unlimited and two data, unlimited, all for $100 a month.   ;D  That's not impossible since I remember when I paid T-Mo $250 for these services, then it went down to $180, then to $149, and now it's about $140, out the door, after fees and taxes.

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September 30, 2009, 10:37:27 pm
Isn't Tmobile just F###!N AWESOME!!!!

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September 30, 2009, 10:53:26 pm
Isn't Tmobile just F###!N AWESOME!!!!
Yep except when it come to their Moto cliq pricing...

Quote from: tmobile2lyfe
^is IN my fave five and needs to get OUT :P
Quote from: Tmobile Craver
^ is secretly glad cuz < is the only real person in his fav five.. in other words his other #'s are as follows: Tmobile c.c. (i guess he doesnt no thats a free #) lol, walmart, 777-777-7777, and finally the babes dating line some 900# rotflmao.[/quote author]

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October 01, 2009, 02:28:58 am
I will be the first to be a dream killer.  There are no current scheduled promotions, however it is possible but due to the way data works with T-Mobile, it probably will not happen.  There may be a few things Supervisors are clued in on before reps are, however they are generally clued in about 2 days max prior to the reps either finding out about it via a training or Streamline.
"No sir, I have given you excellent customer service, I just have not given you the answers you wanted to hear" - Supr Boyd

"If only there was such a thing as an EASY button, I would gladly press it now to help you out....Oh wait, it doesn't exist so shut up and let me do my damn job"

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October 01, 2009, 04:34:24 am
I will be the first to be a dream killer.  There are no current scheduled promotions, however it is possible but due to the way data works with T-Mobile, it probably will not happen.  There may be a few things Supervisors are clued in on before reps are, however they are generally clued in about 2 days max prior to the reps either finding out about it via a training or Streamline.

No problem, that is why I made the thread, to stimulate discussion and provide tips to members.  Like I said, I took what he was saying with a grain of salt.

You are right about no one knowing what is going to be promoted.  Usually the reps tell me to just keep an eye out or to call on occasion and ask "Any promotions."  That is easy enough to do, I dial 611 and it takes a few minutes.  And once in awhile I strike gold.

When we were trying to figure out the selling price of the then-upcoming Touch Pro2 members in here were told all kinds of things from T-Mo reps.  The rumors were all over the map.

That is why I said in my OP that I was taking T-Mo's reputation for non-accuracy into account. 

But while he was talking he did look up something on his computer screen and then made that statement about the upcoming promotion.  He acted as if it was certain in his mind because he appeared to be reading something on his monitor.

No matter, I will be keeping an eye out because as you know all the carriers every holiday season run promotions.

And there are four "events" or indicators that lead me to conclude he was right:

1.  T-Mo, like all the other carriers, is desperate for business.  In this economy any business related to wireless is suffering (Nokia's profits in the first quarter were down 90%; Motorola, Sony, and RIM profits are way down too).

The way to get and keep business is to cut prices for service.  So I can see T-Mo cutting prices on all services to attract and keep customers.

2.  I sense a price war coming up.  All the carriers are slashing prices in reaction to what competitors are doing.  Anyone flush with cash can stay put but if they do that they will lose customers instantly as if by magic.

3. The holidays are coming.  All predictions are a dismal shopping season.  I suspect all the carriers will slash prices to attract new customers. 

4.  I sense a data plan price war coming.  Handset prices have stabilized to what consumers expect to pay, $200.  Calling plans have been standardized to so many minutes for so many $.  So it seems data plan pricing is the next thing carriers will fight over and emphasize to the consumer.  Of course they will have to call it something more attractive than "data plan" or "Internet access." 

Maybe an ad that says "Stay connected with your Internet friends and followers 24/7 for one low price per month."  Or:

"With T-Mobile's 24/7 Internet plan you can tweet all day and night until your beak falls off."

Sidenote:  For some people reading this, you may not know this, but T-Mo's policy on plans is that you can upgrade or downgrade all you want during your contract term.  If T-Mo is running a promotion that will cut your monthly bill in half, you can switch plans.  E.g., in 2007 I logged online and noticed they even had an "upgrade plan" icon that let me change to a better plan online.  Didn't even have to talk to anyone.

Why is this so?  On a two year contract, for example, you agree to stay with T-Mo for two years, but that does NOT mean you have to stay on the same plan you signed up for.  You can switch to a lower-priced plan if something better comes along.  Of course, a new plan may require you to extend your contract, but if you can cut your plan costs in half, for example, who cares.

Update and Downer:  I just paid my current bill that included my Touch Pro2 that I just bought. $502 on my debit card.  It was fun getting the phone, now I want time to go by so I can forget sending T-Mo $500.  I am going to flash a new ROM on it so I can forget logging on and pressing "pay my bill."  :(

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October 02, 2009, 04:41:48 pm
I have been hearing stuff about this family data plan since earlier this year. The Supervisor didn't give me a price but told me it should come out in June/July. So those months have come and still nothing. It would be nice to happen especially like having a sprint plan everything plan. But like ulitmate said. They way T-mobile has their systems set up with everything being different. It may not happen, or at least not by Christmas time.
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October 06, 2009, 10:27:16 pm
Well... there is something coming and they claim that it will be a dooozie. You'll know by the 19th for sure.

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October 07, 2009, 12:13:05 am
Yesterday I talked to a T-Mobile Rep over the phone, and he said to look out for promotions this holiday season.

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October 08, 2009, 02:44:53 am
There is always promotions with every carrier around holidays.  And it isn't anything wrong with the systems, it is with the reps.  We all have access to the same Streamline, the same database.  The only difference is someone like me has specialized information on a certain queue I get that other's don't same as I have tech training so other reps in my site can't see tech's information but I can.

It is all the same ****, just stupid reps that don't do their job and give wrong information which is a common problem I deal with all the time...I hate it when reps do this ****.
"No sir, I have given you excellent customer service, I just have not given you the answers you wanted to hear" - Supr Boyd

"If only there was such a thing as an EASY button, I would gladly press it now to help you out....Oh wait, it doesn't exist so shut up and let me do my damn job"

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October 31, 2009, 04:28:49 pm
$25 for Unlimited Data? That'd be really great, cause if you discount the $10 i'll get paid per month for texting, i'd save a lot :D and it's right when I get a Moto Cliq! :D

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November 01, 2009, 02:18:36 pm
Interesting I'm paying $25 for a smartphone unlimited data plan right now. But I don't think I can change it to this one (if it's valid) considering I just got on a family plan recently. Though her account is 3 years old. Oh well.

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December 23, 2009, 09:08:59 am
Does anyone have any new intel for this thread?
We're well past the predicted 12\19 date that this may have been announced & still nothing.
A family data plan sure would look nice under the tree.......

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December 23, 2009, 10:29:22 am
Interesting I'm paying $25 for a smartphone unlimited data plan right now. But I don't think I can change it to this one (if it's valid) considering I just got on a family plan recently. Though her account is 3 years old. Oh well.
You can change your plan all you want, tmobile has no restrictions on that.


Does anyone have any new intel for this thread?
We're well past the predicted 12\19 date that this may have been announced & still nothing.
A family data plan sure would look nice under the tree.......
I've been asking them for that for years.
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January 01, 2010, 09:17:39 am
Any promotions for anything upcoming anyone know about?
  

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November 06, 2010, 12:51:50 am
My Blackberry unlimited internet plan is $20... which is the same price as when I got my first blackberry ~5 years ago. (old skool thumbwheel 8105)

So I don't think it would save me any money.  It would however be nice to have the new 200mg limited internet on a smartphone, possibly if the smartphone was bought free and clear.

Some of the middle of the road androids which allow the $10 plan are beefier than my wife's 8100 or my 8120.  *shrug*

@AcmePhoto

November 06, 2010, 09:28:13 pm
I believe you...
I actually got that DATA PLAN RIGHT NOW.

I recently switched from SPRINT to TMOBILE, the manager at the store sold me 2 MY TOUCH 4g (149.00 x2) with a family talk plan 750 mins (59.99) and data w/ 400 text for 2 lines at 25.00 per line.

109.99 per month. Plus my corp. discount.

it took 24 hours for customer service to switch us from the 30.00 data to the 25.00 data w/text.  Im guessing a manager has to approve the switch, not just a normal sales rep.

That would be cool to have TMOBILE to spread the wealth for this holiday season.

Cheers


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November 06, 2010, 09:45:45 pm
Never mind....
« Last Edit: November 06, 2010, 09:49:11 pm by Duck Dodgers »

November 07, 2010, 10:57:22 pm
shouldn't this thread have been locked and put in 'storage' by now? its talking about a false data plan deal from last year.

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November 08, 2010, 01:41:05 am
shouldn't this thread have been locked and put in 'storage' by now? its talking about a false data plan deal from last year.

Wish has been granted!