Messages

1

T-Mobile Services / Re: Got charged $50 for data overage despite having $5.99 T-zones!!

« on: September 12, 2011, 06:00:16 pm »

Why would you change?  T-Mobile signed a contract with you for a certain thing.  Did you change your service? 

2

T-Mobile Services / Re: What can save T-mobile?

« on: September 12, 2011, 05:36:28 pm »

Let it die.  T-Mobile is not strong enough to do business in the big boy league.  The changes they are making now go to prove that.  I wish someone other that AT&T would take over but that doesn't seem to be the case.   I'm going to Verizon or Sprint  when all is said and done.  T-Mobile, you broke my heart... you broke my heart [Michael Corleone to Fredo Corleone - The Godfather]

3

T-Mobile Services / T-Mobile already being run by AT&T - Changes all Dues Dates!

« on: September 12, 2011, 05:16:06 pm »

Checked my bill on-line this morning.  My bill is usually due on the 3rd.  Long story short, I was informed by Retentions that:

In order to be more in line with our competitors, we have shortened all due dates by 4 business days. 

My bill was due in the 3rd of each month.  Its now due the 27th - 7 days sooner. 

Been with you for 10+ years now T-Mobile.  I understand you want to get rid of a lot of customers so this sell-out can happen but I'm not going anyplace.   I'm gonna call you everyday.  Gonna contact my congress persons and tell them what a terrible idea this sell-out is.  Gonna write the BBB tell them how terrible your customer service has become.