Messages

1

T-Mobile Services / Re: Why do Long Time customer get bad deals

« on: December 27, 2011, 11:47:14 am »

A couple of weeks ago I called TMO to see what I can do to reduce or eliminate the ETF if I cancelled my Mobile Broadband Service (MBS). I have not been using it as much as I thought I would. At first they offered to reduce it to $100. I asked what if I upgraded my current 9700 to the 9900. They came back with a $250 phone upgrade credit. I accepted the offer. They were still going to bill me the $200 ETF but told me I could always reverse the cancellation. I received the 9900 and found out it didn't support UMA which I must have at home since their coverage withing a 2 mile radius of my home is very poor. So I called them to get an RGA for the 9900 and reverse cancellation of the MBS. I then found out on another site about the leaked OS 7.1.0.74 that supports UMA. Installed it and all was fine.

My 9900 cost me...

$317.00 cost of phone with upgrade fee. Which if they told me I would have negotiated to $0.
($250.00) credit
($50.00) mail in TMO upgrade credit
($100.00) mail in RIM upgrade credit

Net cost ($83.00)

I'll wait a couple of months and call back to see what they can do about the MBS ETF. 

2

BlackBerry Discussion / Re: BB PIN Exchange!!!!

« on: December 27, 2011, 11:35:07 am »

2893B708

3

Tech Hotline / I have a question about TMO mobile broadband hotspot

« on: June 03, 2011, 09:38:45 am »

I currently have a BlackBerry Bold 9700 & PlayBook. I picked up a Mobile Broadband Hotspot from TMO to use with the PlayBook as well as my 9700, my wifes laptop and her Android phone.

When I connect my BB the web surfing is great but my phone calls are somewhat choppy. When I called TMO tech support they told me that device is not designed for calls, just data. When I said that I can't use it with my phone then what good is it. They told me to use it for data and when I want to make or receive a call to turn WiFi off. The problem with that is when I receive a call I don't have enough time to turn it off and if I receive a call and turn off WiFi the call drops.

If anyone is using this device is there any work around for this?

I know there are some Android phones that have a built in hotspot but I really like my BB and don't want to change unless I have to. Also, if I did switch to a device with built in hotspot does it affect the calls if the hotspot is on and in use by another device?

TIA