Messages

1

Touch Pro2 / Re: Pixel Issue?

« on: August 18, 2009, 01:25:57 pm »

Well on mine the white spot shows up in exactly the same spot every time, but only in photos taken with the camera under very specific circumstances.  Specifically the photos have to be taken in very low light for it to occur.  For example I took a photo with the lens placed directly on a black microfiber cloth, the entire image was black and the spot could be seen.  Then I took a photo of a scene in the room that was well lit but also had a black area in the same location the pixel would be expected and it was not seen.  What I gather from this is that in normal use I'll never see it.  In the year I used my iPhone I can't think of one time I took a photo with it in darkness, and I took a lot of photos.  So in my case it seems to be a situation that I can artificially cause by taking photos in dark places but who really does that?

What's that old doctor joke:

Patient:  Doctor, my arm hurts when I do this.

Doctor:  Then don't do that.

Sorry, couldn't resist.  Seems the solution is to simply not take pics of the TP2 where the effect will appear.

The pics I posted show the dead pixel effect only when taking pics with the lights out or low, only when the camera I am using is in macro mode, at a certain distance between the lens and the TP2 display.

But using the TP2 there's nary a dead pixel, no matter the ambient light or what I am doing on the TP2.  Said another way, there's no dead pixels on the TP2.

If I understand what you are doing (perhaps I don't) then the TP2 is not defective.

I think you're right, I can't reproduce the dot, which is white btw unless I takes photos in darkness.  Your dot moves around but mine is always in the exact same spot.  I'll just try to forget about it, my screen has no dead pixels when in use so I am thankful for that.

2

Touch Pro2 / Re: Pixel Issue?

« on: August 18, 2009, 01:06:48 pm »

Well on mine the white spot shows up in exactly the same spot every time, but only in photos taken with the camera under very specific circumstances.  Specifically the photos have to be taken in very low light for it to occur.  For example I took a photo with the lens placed directly on a black microfiber cloth, the entire image was black and the spot could be seen.  Then I took a photo of a scene in the room that was well lit but also had a black area in the same location the pixel would be expected and it was not seen.  What I gather from this is that in normal use I'll never see it.  In the year I used my iPhone I can't think of one time I took a photo with it in darkness, and I took a lot of photos.  So in my case it seems to be a situation that I can artificially cause by taking photos in dark places but who really does that?

3

Touch Pro2 / Re: Bundled Screen Protector...............

« on: August 18, 2009, 01:00:59 pm »

The included protector is actually very good but it has one major problem.  It is cut just a little too large and that makes it very difficult to apply without bubbling.  I'm a self proclaimed screen protector application expert.  Seriously I can put one on most any phone in less than 5 minutes with no bubbling or dust, I have a system I use.  With this protector it doesn't matter, it's just a hair too wide so unless you place it perfectly the first time you get bubbling on one of the edges. 

I am sure that BSE or another company will bring a screen protector out shortly and it is almost certainly going to be a better fit. 

I noticed the same thing -- just a little too large.  Unfortunately, I wasn't patient enough so didn't do a good job applying.  After a couple of hours looking at the result I removed it...mainly because of how it would look when I showed my new baby to my friends:  "uhh...what's wrong with the screen, Mark?" Me: "No, really, it's a fantastic screen -- better than iPhone -- it's just the screen protector!"

So, your expert opinion then, please:  Do you have a favorite brand for a screen protector for a touch-screen device...or an opinion on brands to avoid -- based on your experience, that is?  Brando ultraclear good?  BSE good? Etc..?
I'm only interested in screen protection, not full-body.

I'll just have to be very careful for a few days...or at least get a WriteRight universal (unless that's a bad idea?) for an interim solution.

On my Android devices I was purchasing the ones that T-Mobile sells in the store, they are actually very good.  Perfect fit and easy application, but none has arrived in store yet for the TP2.  The ones sold in the 2 pack that I am referring to are distinctly different (read better) than the bundled one in the box.  I am not talking about the one that comes installed on the screen when you open the box, that isn't really a screen protector for everyday use.

As far as third parties go I always purchased Power Support for my iPhone and Best skins ever for the rest of the device.  I don't really like the look or feel of the BSE for the screen.

4

Touch Pro2 / Pixel Issue?

« on: August 18, 2009, 05:52:47 am »

I had to exchange mine 3 times to get one without a pixel issue on the screen.  Tonight while I was making the final exchange there was a guy ahead of me also exchanging a TP2.  He told me he went through six!

My screen is now perfect but I do notice a white dot on the lower part of images that I take with the built in camera.  It doesn't show up in video or in shots with decent lighting.  But in darker images it can be seen.  I have decided that I don't want to push my luck so I think I am going to stick with this one.  After all in regular use the dot is not present, I have to intentionally take an image in very low lighting to make it obvious.  That said it still bugs me that it is there.

Anyone else experiencing any sort of pixel issues?  From my experience since launch and what I saw at the store tonight with that other guy, they seem to be an issue.

5

Touch Pro2 / Re: Bundled Screen Protector...............

« on: August 18, 2009, 05:42:38 am »

The included protector is actually very good but it has one major problem.  It is cut just a little too large and that makes it very difficult to apply without bubbling.  I'm a self proclaimed screen protector application expert.  Seriously I can put one on most any phone in less than 5 minutes with no bubbling or dust, I have a system I use.  With this protector it doesn't matter, it's just a hair too wide so unless you place it perfectly the first time you get bubbling on one of the edges.  

I got it on and it looks good but it's not up to my usual standards and it took an eternity relative to what I am used to.  So the bundled protector is actually quite good but really hard to apply. Note the cellophane that's on the screen out of the box is not a genuine protector, that's more of an in transit protector.

I am sure that BSE or another company will bring a screen protector out shortly and it is almost certainly going to be a better fit.  Keep in mind that the TP2 is not unusual as far as screen protectors go, it has a large flat surface with a need for a cutout above and below the screen.  That's the same configuration as the iPhone and there are MANY terrific protectors for that phone. In fact I know from experience that they leave a small gap around the screen to make installation easier, it works wonders.

6

Touch Pro2 / Re: Unboxing & Showing your TmoNews love on your NEW Touch Pro2!

« on: August 12, 2009, 06:48:06 pm »

My TP2 receiving its first charge:

So your super clean carpet was not clean enough for your phone; you gotta use a towel? LOL.

And the T-Mo bag is in the shot.  Talk about play by play.  T-Mo has got to love you.  This is just a pic of an unidentifiable phone, but there in the shot if the BIG LOGO T-Mo bag. 

(You should tell T-Mo to pay you some money for walking around with that big ad of a bag.)  Grin

I am loving it.  More pics.  I gotta survive to Friday and maybe all weekend.

And like Cradle asks, what's the prize or special bonus?  Do you need my PayPal account number to pay it or mailing address to ship it, when I win?

LOL I actually wanted to put it all on a microfiber towel but I couldn't find one!  What can I say I figured a cotton towel is softer than carpet.  The funny part is the carpet had actually been shampooed 2 weeks ago and not walked on since!

Actually T-Mo owes me for a LOT of TP2 sales, I was their only advertising.

7

Touch Pro2 / Re: Got your Touch Pro 2?

« on: August 12, 2009, 06:40:32 pm »

I called CS a few minutes ago to ask about $329, they basically thought I was nuts.  I am super happy with the phone and was always willing to pay what I did anyway so my effort in this regard is over.

8

Touch Pro2 / Re: Unboxing & Showing your TmoNews love on your NEW Touch Pro2!

« on: August 12, 2009, 06:15:27 pm »

My TP2 receiving its first charge:

9

Touch Pro2 / Re: Got your Touch Pro 2?

« on: August 12, 2009, 04:21:31 pm »

Got mine at 10:01 AM.  I was so excited I didn't even ask about the lower pricing, completely forgot about it.

Typing this on my iPhone since the TP2 is still in the box.  Reminds me of why I can't stand this iPhone, the keyboard is extremely frustrating.    

10

Touch Pro2 / Re: It's Alive!!!

« on: August 12, 2009, 10:01:36 am »

Like neiltoe mine now shows $444.99 with 2 year and $549.99 without 2 year, that's odd.

Heck it's only another $90 above what you price you thought it would be...pull the trigger

I'm pulling the trigger no matter what at 10 AM Pacific at my local store.  The cost is literally not an issue for me.  I just like being involved in all of this mystery, I find it very intriguing.

11

Touch Pro2 / Re: It's Alive!!!

« on: August 12, 2009, 09:45:53 am »

Shows the $349 price for me in the upgrade area.....

Lance

Like neiltoe mine now shows $444.99 with 2 year and $549.99 without 2 year, that's odd.

When I click view and then see more details I get this error message "< # ERROR: Rebates2YearExtension is null # >"

12

Touch Pro2 / Re: It's Alive!!!

« on: August 12, 2009, 09:37:47 am »

Well I for one don't believe the pricing is $350 for a two year and $400 for a one year deal.

That would mean the three calls I made were the CSRs read the pricing info were wrong?  And all the other people getting that info are wrong too?

Those paying $350, how did you get it since no one is releasing it.  That means you are on the east coast and able to get it at 10:00 am eastern time?  Since T-Mo is being so strict on the release being 10:00 PDT, that's surprising, one could get it at 10:00 am eastern time.

I don't believe it.

I dont see why people are STILL having pricing issues when the price on the website says $349. If thats too much for you then dont get it, if youre getting it then great for you but all this complaining geez..

I am for one definitely not complaining, I'd buy it at $499 on 2 year contract, I'm just intrigued by the mystery and confusion of it all.

I'm with MichaelSF, still believe what he is saying will end up being true.  If the phone is not supposed to be sold until 10AM Pacific time then nothing is certain yet.   The thing is I don't doubt at all that those people were told $279/$329, I just find it very difficult to believe that so many people would be provided with erroneous information from T-Mo CSR's.

13

Touch Pro2 / Re: T-Mobile Touch Pro 2 Pics And Videos Hands On! **13 NEW PICS 7-16, 4 NEW 7-22**

« on: August 12, 2009, 03:48:51 am »

Well currently with the $349.99 2 Year contract the details page offers the phone without contract @ $549.99

http://www.t-mobile.com/popup/generic_popup.aspx?action=devicepromo&device=e8253426-a830-49bb-aa7c-d47156399047

If this holds true @ $279.99 then it would reason it would be $479.99.

I am not sure what that is all about.  The $549 is old data that was posted before T-Mo changed the prices (lowered).

Are you a new customer?  If so, the prices that I have posted apply to you as well.  If you sign up for an account and sign a two year contract the phone will cost you $279, or $329 on a one year contract.

At least 11 people, including me a second time, have talked to T-Mo reps who have seen and confirmed the new, lower pricing.

And when I talked to one CSR he said that they lowered the price due to customer "howling" over the $349 price (on a two year contract).

So I would trust the people we have talked to who have all said the same thing about pricing.  That computer info, wherever it came from does not show up on mytmobile.com so it's outdated and does not reflect the changes.

Not a new customer and I am not doubting your information I am hoping it is right. Been with T-Mobile since 2002 actually. I am just looking at the new customer page since the upgrade option is not showing anything yet. Please do not feel I am arguing your information or attacking your information. I am just quoting what I see right now.

I'm with MichaelSF on this one.  There were just too many reports yesterday of people being told $279/$329, there has to be some validity to it.

Noah's video review is up:

[youtube]bitLc5yjseE[/youtube]

14

Touch Pro2 / Re: T-Mobile Touch Pro 2 Pics And Videos Hands On! **13 NEW PICS 7-16, 4 NEW 7-22**

« on: August 12, 2009, 03:20:31 am »

It just changed to $299!

Still showing $349 for me.

OK, just got off the phone with T-Mo.  We were all set to order the phone after she entered my info, but the order page would not finalize.  She said a message then popped up saying "Not until 10:00 am."

We tried various workarounds and still could not place the order.

She apologized over and over again for the info I got that said I could get it after 12 midnight.

But the good thing, she confirmed the price is $279 and $329.  So that's something for you.

That other posting is simply old data.

And lastly, it still does not show up on my account page.

That is $329 for no contract? Damn my wife will be happy since I told her expect no less than $500 hehe.

$329 on 1 year contract if it turns out to be true.

Anything under $500 is fine with me. At least right now...

I doubt no contract will be less than $500, it will probably be close maybe $549 or $599.

$199
http://www.letstalk.com/htc-touch-pro-2-tmobile?popup=1

Sometimes vendors get phones at better prices than the carrier.  A few years back, in 2003 I bought two 7100t phones from a company called ushopwireless.com  They are still in business. 

Back then T-Mo wanted $250 for the 7100t, with a contract.  ushopwireless had it for FREE.  And the price of the plan was better.  Back then ushopwireless had a 1000 minutes, nights/weekend free for $39.99 a month, a plan not even offered through T-Mo.

Back then Letstalk.com was also around.  As I recall they wanted $75 for the 7100t.

I note that if you press the detail info they show the retail price of the TP2 at $399 and they give a $149 discount to reach the $200 selling price.  But that is for new customers.

The price for an existing T-Mo customer, with contract extension, is $299.

http://www7.letstalk.com/tmobile-cell-phones

OK at Letstalk, I thought we were talking about at T-Mobile.com

15

Touch Pro2 / Re: T-Mobile Touch Pro 2 Pics And Videos Hands On! **13 NEW PICS 7-16, 4 NEW 7-22**

« on: August 12, 2009, 03:11:03 am »

It just changed to $299!

Still showing $349 for me.

OK, just got off the phone with T-Mo.  We were all set to order the phone after she entered my info, but the order page would not finalize.  She said a message then popped up saying "Not until 10:00 am."

We tried various workarounds and still could not place the order.

She apologized over and over again for the info I got that said I could get it after 12 midnight.

But the good thing, she confirmed the price is $279 and $329.  So that's something for you.

That other posting is simply old data.

And lastly, it still does not show up on my account page.

That is $329 for no contract? Damn my wife will be happy since I told her expect no less than $500 hehe.

$329 on 1 year contract if it turns out to be true.

16

Touch Pro2 / Re: T-Mobile Touch Pro 2 Pics And Videos Hands On! **13 NEW PICS 7-16, 4 NEW 7-22**

« on: August 12, 2009, 02:34:14 am »

Now that the reviews have established that Internet Explorer is the default browser on the Internet tab when you press "Launch Browser", is there any way to change that to Opera?  I can't imagine I will ever use IE so having Opera start when pressing the "Launch Browser" button would be ideal.

$199
http://www.letstalk.com/htc-touch-pro-2-tmobile?popup=1

I have no idea what to make of that.

17

Touch Pro2 / Re: T-Mobile Touch Pro 2 Pics And Videos Hands On! **13 NEW PICS 7-16, 4 NEW 7-22**

« on: August 12, 2009, 01:38:27 am »

or just http://www.tmonews.com/2009/08/touch-pro-2-reviews-galore/

Thanks, didn't see that.  There's a couple on my list that aren't on the front page yet.

18

Touch Pro2 / Re: T-Mobile Touch Pro 2 Pics And Videos Hands On! **13 NEW PICS 7-16, 4 NEW 7-22**

« on: August 12, 2009, 01:32:17 am »

Some more links for you guys:

http://reviews.cnet.com/smartphones/htc-touch-pro2-t/4505-6452_7-33738108.html?tag=mncol;txt
http://gizmodo.com/5335326/t+mobile-htc-touch-pro2-review-wait-how-much
http://blogs.zdnet.com/cell-phones/?p=1776
http://www.slashgear.com/htc-touch-pro2-for-t-mobileyeah-1151919/
http://www.infosyncworld.com/reviews/cell-phones/htc-touch-pro2/10455.html
http://www.phonedog.com/cell-phone-research/blog/review-t-mobile-htc-touch-pro2.aspx

Anyone else get this on mytmobile?
We're sorry—due to a pending change, your account information is temporarily unavailable. Please check back later, or contact Customer Care toll-free by dialing 611 from your T-Mobile phone or calling 1-877-746-0909.

I just got the same.

19

Touch Pro2 / Re: T-Mobile Touch Pro 2 Pics And Videos Hands On! **13 NEW PICS 7-16, 4 NEW 7-22**

« on: August 11, 2009, 10:42:32 pm »

OK, just got off the phone with T-Mo and they confirmed it's $279 and $329.

Also, so you know, I confirmed with them my understanding on how discounts work.  I am not too sure some of you know.

Discount (or upgrade pricing) tracks differently than plan length. 

If you extend your contract for two years, for example, this does not mean you cannot upgrade your phone for two years.  It means you can't quit T-Mo for two years, at least not without penalty.  You can change your plan within that two years and also upgrade your phone.

If you go with the two year contract price you can:

1.  Get a partial upgrade price (discount) on a phone after about 11 months into the plan.  The partial discount is usually about $80 to $100 off the price.

2.  After 22 months you are entitled to a full discount or upgrade pricing.

3.  If you get the one year contract price, after 11 months you are entitled to a full discount or upgrade.

Hope that helps.

I also have some good "inside info" that I will be posting at 9:15 p.m. PDT, tonight, August 11.  You need to be at your computer at that time.

Bonus Comment:  The CSR said that they still have the "credit plan." 

AFAIK T-Mo does not run a credit check on you (that would be very expensive, to run credit reports on thousands of customers.  They simply check your payment history with T-Mo.)

A customer has on file a credit amount, in dollars.  The CSR can see this on the computer display, so ask what it is.

A customer can choose to apply that amount against a phone purchase and have that amount is spread over four months (may be three months).  The balance not financed is due on your next month's bill if you are ordering online or on the phone.

Thanks for the information, excellent informative post.  Looking forward to 9:15 Pacific!

20

Touch Pro2 / Re: T-Mobile Touch Pro 2 Pics And Videos Hands On! **13 NEW PICS 7-16, 4 NEW 7-22**

« on: August 11, 2009, 10:38:48 pm »

So, by morning (whether that's 12:01am...7am...PDT?) the official announcement/launch/press-release should appear from T-Mobile -- with prices.
But I hope that whoever buys one retail in the eastern time zone will quickly post what they paid -- so that those of us in the Pacific time zone can have that real-world assurance of what price(s) actually has been paid.

I'm getting up early for this very reason!

Well mobo, you've got a two week trial to try and fall out of love with the TP2. Good luck. Say goodbye to those other phones in advance

Ye I Ges But Dont They Charge You Or Something????

I don't think so. I remember exchanging a phone in the past because I didn't like it. I exchanged it for a different phone of the same price. I don't remember having to pay extra for it.

I'm pretty sure the buyer's remorse period has no restocking or other silly fees.  Would like someone in the know to confirm 100% though.