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T-Mobile Services / It was fun...but total crap
« on: September 23, 2010, 10:13:34 pm »
I have been with tmo now for the last 2 years, some of you may remember when I came here, I am sad ( and somewhat proud) to say that I am leaving TMO at the end of the month. I am tired of there service, and I am tired of having to jump through hoops to get any thing fixed.
The final straw for me was when I walked into a TMO store looking to add a third line to my account and they told me NO because they said I was paying my bill a day late every month, However I was NOT paying the bill late I was paying the bill on time if not early...
Then to make things worse when I told the rep that I did not think I could stay with them after that he threw my card back into my face and told me to have a nice life.....This was not the first run-in I have had with the customer service but will be the last.....
The final straw for me was when I walked into a TMO store looking to add a third line to my account and they told me NO because they said I was paying my bill a day late every month, However I was NOT paying the bill late I was paying the bill on time if not early...
Then to make things worse when I told the rep that I did not think I could stay with them after that he threw my card back into my face and told me to have a nice life.....This was not the first run-in I have had with the customer service but will be the last.....

