maybe they didn't tell you.. you are being charged 2 months in advance for the feature addon. you're not paying them for nothing. that does cover your next month's texting charges as well.
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It looks like I did not get it because I have a corporate discount, even though the customer loyalty rep Friday told me I had and to wait for the message saying it was added. Just found that out tonight after calling to find out why it had not shown up.
Its amazing to me how many times care reps say something was done and nothing was actually done. For example, when I'm calling to port a postpaid number to a prepaid, it usually takes 2 or 3 attempts since care reps will say they did it and then not actually do anything...
well this is not my first phone. i have used so many phone already. so i knew a little bit about cameras. my 10th phone that i got was Nokia N72. the camera is great. i can tell you that i dont need lights setup around me. it was only camera and flash with it. thats why i love Nokia. but in maine its not really popular, plus its too expansive, thats why not a lot of people knows how great Nokias are...
i got Behold just 10 days. well i felt a bit regret because i thought there are more features than what i have expecting. you know? i bought that because it's kinda cheap. and looks nice with the touchscrean. im expecting t-mobile would brings us more exciting phone with greater features.
alright im typing too much here...
so yeah my man...say something more if you have
But because I am FLEXPAY, they said it wasn't being offered.
Unfortunately the Customer Loyalty department doesn't work on Flexpay accounts, and they are the only ones that can add the free myfaves so it's basically impossible to add it for flexpay lines.I did not go to Loyalty, but I'm thinking maybe it doesn't work if I currently have myFaves and tried to switch to a cheaper Family plan and have myFaves added in for free.
No you can do that, Customer Loyalty is the only department that can add it though.
more than likely talked to a rep that didnt know what they were talking about the first time.Not necessarily. Phone prices are never set in stone and should not be guaranteed past the phone conversation. I've seen phone prices go up the same day.