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Behold, the Samsung Behold / Re: Device drivers for Behold
« on: November 23, 2008, 11:51:43 am »
I also just bought the behold and was having problems getting my computer to recognize the phone when it was plugged into my usb port. I was finally able to get everything up and running today.
First I downloaded the newest version of samsung pc studio 3.2.2 from samsung's website (make sure you select the correct operating system). Here is the link -
http://www.samsung.com/us/support/download/supportDown.do?group=mobilephones&type=mobilephones&subtype=t_mobile&model_nm=SGH-T919&language=&cate_type=all&dType=D&mType=SW&vType=R&prd_ia_cd=01010300&disp_nm=Behold%20(SGH-t919)
Once you get that downloaded to your computer, you have to plug your phone into your usb port (do not leave it plugged in while the software is downloading). When you plug your phone into your computer it should automatically install the drivers you need.
Select the "Menu" option on your phone, then "phone settings" and then select "USB settings." Once you select USB settings it should give you the option to select "Samsung PC Studio," "Ask on Connection," or "Mass Storage." If you select "Mass Storage" it will treat your phone as a removable hard drive and you can just manage the files on your phone without the use of Samsung PC Studio. Samsung PC studio makes transferring files and managing the items on your phone a lot easier (I think).
Hopefully this information is helpful! I know I've struggled to figure it out for about a week. It definitely would have been helpful if the phone came with a disc because neither Samsung or Tmo's website really offer any technical support.
First I downloaded the newest version of samsung pc studio 3.2.2 from samsung's website (make sure you select the correct operating system). Here is the link -
http://www.samsung.com/us/support/download/supportDown.do?group=mobilephones&type=mobilephones&subtype=t_mobile&model_nm=SGH-T919&language=&cate_type=all&dType=D&mType=SW&vType=R&prd_ia_cd=01010300&disp_nm=Behold%20(SGH-t919)
Once you get that downloaded to your computer, you have to plug your phone into your usb port (do not leave it plugged in while the software is downloading). When you plug your phone into your computer it should automatically install the drivers you need.
Select the "Menu" option on your phone, then "phone settings" and then select "USB settings." Once you select USB settings it should give you the option to select "Samsung PC Studio," "Ask on Connection," or "Mass Storage." If you select "Mass Storage" it will treat your phone as a removable hard drive and you can just manage the files on your phone without the use of Samsung PC Studio. Samsung PC studio makes transferring files and managing the items on your phone a lot easier (I think).
Hopefully this information is helpful! I know I've struggled to figure it out for about a week. It definitely would have been helpful if the phone came with a disc because neither Samsung or Tmo's website really offer any technical support.