Messages

1

T-mobile Deals / Re: No more T-Mobile at Best Buy?

« on: March 29, 2009, 10:41:17 pm »

Ah, I feel ripped off now.  I wonder why they would pull out.  Cincinnati Bell is probably giving them too much competition.  I guess I'll never see 3G.

I wish T-Mobile wold just come in and buy out Cincy Bell.

is Cincinnati Bell even good?

Yes.  Their coverage is the best GSM here, their plans are a little better (free incoming text messages), they don't require contracts, they currently have a deal where all their phones are free, and they have wifi calling.
I would get them, but we can not text message to Sweden or Finland (Wife's family) with them.  AT+T and T-Mobile are the only 2 carriers where the messages go thru.  Deal breaker.

Cin bell has good coverage in the dayton area, but as do all of the carriers.  Coverage may be a bit better than T-Mo.  Voice quality is not as good and they're customer care has always been a pain in the ass for me

2

Tech Hotline / Re: blackberry battery...

« on: March 19, 2009, 11:26:37 am »

Yea warranty is determined by first phone number imei is registered with (assuming phone is t-mobile branded)..\

3

T-mobile Deals / Re: No more T-Mobile at Best Buy?

« on: March 19, 2009, 11:21:49 am »

Ah your from cincy.  Bestbuy no longer carries T-Mobile in Dayton or Cincinnati...Its only a regional thing. Other areas still do carry T-Mobile.  Walmart and Sams Club still have pretty legit deals

4

Tech Hotline / Re: trouble setting up the google account

« on: March 04, 2009, 12:22:01 pm »

http://forum.xda-developers.com/showthread.php?t=452316

5

Tech Hotline / Re: blackberry battery...

« on: March 04, 2009, 12:20:12 pm »

As long as you were the first to use it, it should be registered on your account as valid for the warranty. 

Call T-Mo and ask them.  For RIM devices, battery is covered for the entire year(most other devices are only 90 days on the battery)

6

T-Mobile Services / Re: Is UMA not working for Family Plans?

« on: March 04, 2009, 12:35:34 am »

I would be willing to bet you have one of the uma packages that requires both a ban level feature and a subscriber level feature.

This was always very frustrating because it seemed that most of the employees at t-mobile could not understand this concept.

In order for the uma calls to get billed appropriately, there must be a ban(account) level feature (costs $x per month covering entire account) and then there must be a subscriber level (attached to each phone number) feature that is free.  Without these, it doesn't bill correctly.  I bet you have the ban level feature and the subscriber level features on your first two lines but not on the remaining two.

You may have to call a couple times to get someone competent enough to understand this.  If this is the case and it has resulted in overage, I would be asking for a credit. 

7

T-Mobile Services / Re: IM service?

« on: March 02, 2009, 01:21:22 pm »

On what phone.  On most phones, im counts as an sms

8

T-Mobile Services / Re: TM activation

« on: February 28, 2009, 10:33:05 pm »

Hi there

Im trying to do some research on how TM-US operates compared to their biz in Europe.

>>>Can someone explain how TM phones are activated?
For example - do you need to physically go into a TM branded store?
Do they have the Sim card and Handset seperate and then they are put together and the store then activate the account (via EPOS)?
How long does this take?
Or does the user have to call up a customer service rep or activate their account on the web?
Do the Sim cards already sit in the handset (in a complete box) when you buy them?
Do they sell sim cards and handsets as seperate entities?
How Does the process differ for Pre-Pay rather than contract customers?
Also - what about the process in non TM stores eg walmart etc?

PS
Finally - just wondering - does TM do a lot of Sim only free give aways?  These are very common in Europe ie they will give away a TM Sim with the hope/aim that you will switch to using their services...a kind of small loss leader


Thanks a lot - sorry if my questions seem a little strange!

For postpaid, sim and imei info is input into the computer system.  (IMEI doesn't need to be right, but the system requires it).  For prepaid, customers have to call in or go online
Once the info is in the system, phones usually activate in less than 5 minutes.  With a number port, I'd say its typically about 6 hours nowadays for a number to port.
Sim Cards are in all of the phone boxes.  However, if you want, t-mobile will sell you just a phone or activate you with just a sim card if you want.
With postpaid, every thing is done for you.  With prepaid, you have to do everything yourself(unless you buy it at a retail store)  you can buy a prepaid sim with 10 minutes for 10$.
Non T-mobile stores do the same thing with just a little bit more stripped down version of the software.

Any store will give you a free sim with post or flex activation...however prepaid is 10 dollars

9

T-Mobile Services / Re: Can two phone numbers ring to one phone

« on: February 16, 2009, 05:39:45 pm »

Grandcentral does this all for free.

Maybe consider getting @home with call forwarding set up (10 dollars a month and unlimited minutes)

10

The Circus (lounge) / Re: This is interesting

« on: February 05, 2009, 03:41:41 pm »

That is true, it is in canada

11

The Circus (lounge) / This is interesting

« on: February 05, 2009, 01:10:31 pm »

I haven't seen it on tmonews so I figured I'd post the link.

New MCC-MNC

http://howardforums.com/showthread.php?t=1491552&page=1

12

T-Mobile Services / Re: Question about "Unlimited Domestic Messages for Families"

« on: December 19, 2008, 12:20:55 am »

what phones?

13

Tech Hotline / Re: SIM and Blackberry question

« on: October 07, 2008, 11:27:19 am »

Cell brite might not be a great option as it will take a bit of time for the firmware to be updated with the G1 info.  The only option i can think of is to use the cellbrite to copy from 8320 to the sim...keep in mind, this will not copy messages, media, etc

14

T-Mobile Services / Re: question about added services

« on: October 05, 2008, 10:00:54 pm »

Buddy Time was prolly one of the best t-mobile deals ever.  it is a grandfathered feature.  unlimited sms and mobile to mobile for 10 bucks a month

15

T-Mobile Services / Re: Coverage question

« on: October 01, 2008, 08:59:42 am »

You will only roam if T-Mobile has a roaming agreement in your area with AT&T (or another gsm carrier)

IT isn't automatic.  If T-Mobile thinks that their native coverage is adequate in your area, you will not be able to roam

16

Motorola Discussion / Re: New phones W450 with pictures

« on: September 22, 2008, 08:10:20 am »

We just got ours at work.  The phone sucks.

The display is awful.  Reminds me of nokia 3555 or 2610 screen
The keypad is ridged almost like a fingerprint.

The phone will sell though I think.. I just hope it doesn't have the same issues as the w490 but I have a feeling it will

17

Tech Hotline / Re: signal boosters?

« on: September 17, 2008, 10:49:44 am »

http://www.solidsignal.com/prod_display.asp?main_cat=07&CAT=&PROD=YX500-PCS
I've got that one.  it works okay, not as well as advertised (maybe i just have a bad one?)

Data and SMS work very well on it.  sometimes there are issues with calls.  it does do a very good job of amplifying the signal though

18

Tips and Tricks / Re: Have a blackberry but no data plan?

« on: September 01, 2008, 10:19:09 pm »

Thats fine with me

19

T-mobile 3G / Re: 3G question

« on: September 01, 2008, 10:15:40 pm »

Your new tower will be outfitted with 3g antennas but will not necesary utilize the 3g bands until the official release in your area

20

Tips and Tricks / Have a blackberry but no data plan?

« on: August 31, 2008, 07:08:54 pm »

If you are one of the many with a RIM device and no data plan, call up t-mobile and have them add the blackberry voice addon.  This will allow access to t-zones and mms